Business Assessments, Strategy, Systems, Infrastructure, Research, Standard Operating Procedures, Increase Revenue, Workflows & Automations, Social Media and Email Marketing
“Since January 2021, my business has gone through major changes thanks to the Thumbprint Team. I now have HR, Staff, the proper registrations, streamlined processes, improved customer service, and MUCH MORE. I cannot sing their praises enough.
I spent many years experiencing burnout and cyclical issues and could not see my way out of it. On November 8, 2020, I put out a call for help. I needed a virtual assistant AND project managers ASAP, to help me. Thumbprint had the strongest reply that let me know they were serious business. I didn’t need to consult with anyone else that responded to that thread.
Since on-boarding in January, they have been actively assessing my business and letting me know my gaps, strengths, weaknesses and other enhancements my business needs to incorporate to thrive. What I appreciate most is that they don’t leave it at “you need to do this,” they actually take action to get me there. There have been several times that they’ve sent staff onsite to help me through an overwhelming situation and to train/onboard my staff. They take care of all the smaller pieces so that I can learn to focus on the big pictures that should require my attention.
Having been burned in the past, it has been difficult to take my hands off the wheel and trust. Thumbprint has been graciously working me through that by establishing a relationship of trust. Being able to trust someone with your baby is super important to creatives.
What I feel is most effective with Thumbprint is that there is no single point of failure. There are multiple people managing my account and performing QA on each other. It’s a beautiful synergy that makes me confident my biz is in great hands.”